COULD YOU BE LOSING GUESTS IN THE BOOKING PROCESS?
Once a guest finally chooses one of your rentals, are you losing them in the booking process? Identify and create a user-friendly online booking process while keeping guests excited about booking their vacation as they finalize the reservations. Analyze abandoned shopping cart activity, examine rental policy formats, and ensure an easy contract signing process. With…
Read More2019 PERFORMANCE AND THE 2020 FORECAST
Let’s take a deep dive into actual year-over-year (YOY) performance. Which areas saw YOY growth? Are we seeing migration of guests across destinations? Did we see notable swings in ADR, Occupancy, and RevPAR? Get the answers to these questions and more as we examine 2019 activity and look at year-to-date booking activity for 2020. We…
Read More2020 TECHNOLOGY LANDSCAPE
Vacation rental technology has seen a shakeup over the last two years with consolidation and emerging third-party solutions. How are software executives looking at building PM software and how are property managers navigating combining the use of third-party tech products with their PMS? Panel: Brett Parry (Streamline), Ed Ulmer (Barefoot), Jeremiah Gall (Breezeway), Matt Renner…
Read MoreBUILDING THE RELATIONSHIP WITH GUESTS BEFORE, DURING AND AFTER THE VACATION
With more guests going straight to the property, it is increasingly difficult to build a trusting relationship with them that keeps them coming back year after year. Using email and SMS/text messaging, we’ll discuss how to connect and interact with guests with information that communicates trust and ensures that guest expectations are set and met.…
Read More2020: A NEW DECADE OF VACATION RENTAL MANAGEMENT
Vacation rental management companies are witnessing a shifting landscape with an influx of new faces, business models, and customer behavior. Industry leaders will be on stage to discuss regional changes, the competitive environment, new franchise models, preserving our destinations, and the future of vacation rental management in this new decade. With Jim Olin, John Madewell,…
Read MoreA NEW DECADE IN VACATION RENTAL MANAGEMENT
Across panhandle destinations, vacation rental management companies are witnessing a shifting landscape with an influx of new faces, business models, and customer behavior. Industry leaders will be on stage to discuss regional changes, Vacasa’s purchase of Wyndham, new franchise models, preserving our destinations, and the future of vacation rental management in this new decade. With…
Read More2020 TECHNOLOGY LANDSCAPE
Vacation rental technology has seen a shakeup over the last two years with consolidation and emerging third-party solutions. How are software executives looking at building PM software and how are property managers navigating combining the use of third-party tech products with their PMS? Panel: Scott Butler (Inhabit IQ), Brett Parry (Streamline), Ryan Bailey (TRACK), Ed…
Read MoreBREEZEWAY MASTER CLASS
Join industry veteran, Koryn Okey, as she leads a Breezeway Master Class where she’ll provide a deep dive into key functionality to improve your scheduling process, increase visibility into the progress of your field staff, automate guest communication, and identify efficiency gains for your daily operations. As an added bonus, you will get a first…
Read MoreHR 411—CRITICAL WORKPLACE TOPICS FOR 2020
Workplace issues that kept leaders up at night in 2019 continue to cause more anguish in 2020. To assist you with a strong start as the calendar turns, we’re looking back at the key workplace topics that trended throughout 2019 that we expect will continue to hold your attention in the months ahead. Employment updates…
Read MoreTHE PEOPLE PROBLEM
Of the many challenges for vacation rental managers, the most pervasive and the most constant always seem to be people. Putting the right people in the right seats is critical to the success of any business. With Sessions 5 unemployment at an all-time low, it’s harder than ever to hire and retain great talent. This…
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